5

Got appt. for smog check, and when we showed up realized that we needed brake check as well. I thought the grinding noises might be the "self-adjusting" rear brakes, but they informed me it was actually the front brakes nearly worn down. They also checked brake fluid and recommended flush/change, and offered mid- and premium- level brake pad replacement, and rear-brake adjustment. We declined the rear-brake adj, since they were self-adjusting, and not yet worn. Work was done as promised in couple of hours, and they actually checked rear brake adjustment anyway, to prevent a premature return visit. Satisfied with service.

Hi , We really appreciate you taking the time to do this survey ! Our entire Complete Car Care team is really passionate about making sure all our customers leave happy, We'll see you again sometime !

- Complete Car Care Encinitas
5

Updated rating - Clearly a communication problem with both parties.at first visit. The company invited me back and completed the smog appointment with no problems.I really appreciate the follow up and interest in cultivating a customer base.

I am sorry that your vehicle failed the smog inspection. I know how frustrating this can be.

- Complete Car Care Encinitas
5

Awesome place to have a doagnostic check on your car.Their Smog service is the best and get you outthe door in 20 minutes.Highly recommend this place for all your car needs.

Thank you for your awesome review I will share it with the rest of the crew.

- Complete Car Care Encinitas
5

I had an air conditioning issue on my Honda Civic and they took care of it the same day. Lou took great care of us and even gave me a discount on the services. Everyone was super friendly and helpful and I will definitely go back if I need more service for my car. Complete Car Care was awesome! I highly recommend them.

thank you for your feedback. I will share this with the crew.

- Complete Car Care Encinitas
5

Phenomenal experience! Professional and courteous! Good value for service and I would highly recommend Complete Car Care for all vehicle repair needs. Evan is amazing!

Thank you for taking our survey, appreciate your time.

- Complete Car Care Encinitas
4

Very courteous and performed work very quickly. As far as value, maybe about 10%-15% more expensive than auto repair shops in central San Diego area, but saves me the drive from North County all the way down south.

5

If I lived in town I would certainly would use your shop again! I had a great experience. The employees were very friendly, helpful and efficient. They took care of my car quickly. Thank you!

Hi Jennifer,Thank you for sharing and taking our survey.

- Complete Car Care Encinitas
5

Super quick & efficient.

5

For a smog check: easy to schedule, work done efficiently, and staff were all friendly and competent.

Hi, We really appreciate you taking the time to do this survey ! Our entire Complete Car Care team is really passionate about making sure all our customers leave happy, We'll see you again sometime !

- Complete Car Care Encinitas
5

Good keurig coffee and plenty of creamer & sugar/sweetener. Liked watching Giada on TV. Prompt and friendly service. I will be back.

Thank you for sharing, please do come back, we have a lot more to offer.

- Complete Car Care Encinitas
Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.