5

5

I was exhausted and covered with grease from work when I walked in. I expected to secure an appointment for later in the week. However, Ian and Ferris were able to fit me into the schedule and efficiently move me through the SMOG check. Their help made my day. Just when the world feels liked it’s stacked against you, along comes a your staff to put things right. First class service. Please put my note into their annual review files. These fellows deserve a raise in 2026. It takes years to build a high quality employee team, so behind Ian and Ferris is dynamic leadership. Their competence reflects a solid business and their actions speak for the whole organization. Michael Taylor.

Michael, thank you for taking the time to share your 5-star experience! We're thrilled to hear that Ian and Ferris went above and beyond to provide you with exceptional service. Your kind words mean the world to our team. If there's anything else we can do for you, please don't hesitate to reach out. -Andy K.

- Complete Car Care Encinitas
5

Leslie, thank you for your 5-star review! We are happy to hear that you had an excellent experience at Complete Car Care Encinitas. If you have any questions or need further assistance, please don't hesitate to reach out to us at (760) 634-1000 or [email protected]. Thanks again for choosing us as your trusted auto care provider!-Andy K.

- Complete Car Care Encinitas
5

Ian and Brandon are great they always take good care of you! Thank you!

Thank you for the kind words, Jennifer! We appreciate you taking the time to leave us a positive review. It's great to hear that Ian and Brandon provided you with excellent service. If there's anything else we can do for you, please don't hesitate to reach out! -Andy K.

- Complete Car Care Encinitas
1

UNTRUSTED MECHANIC SHOP. AVOID!!! Took my car for diagnostic of a check engine light. The moment I said I am using CAP program to pay they said the earliest availability is in the next few weeks! They brought an excuse by making that a big deal and said the State need to send adjusters and have to go through several processes for CAP program. Well, that was wrong because I went to another shop right away and gave them the approval for the CAP program and they said they will do the diagnosis and repair in a few days only. More interestingly, I went online same day and found out they have availability for both repair and diagnosis this week and I could have actually book an appointment online. Very unprofessional and disappointing. I just read other reviews and found out this type of distrust already exist across their customers already. People should have a trusted dentist and a trusted mechanic, obviously this mechanic shop is NO close to trust. I’m happy that I did not leave my car in this shop, god knows what they would have charged me and what other abuse they would have made on my car… Find another shop, avoid this shop!

I am sorry to say but we take in work based on appointments and availability. I understand your frustration but we have limited work space and staff Unfortunately we could not take you in for that service. There are multiple shops in the area that can help you. It’s unfair to give a review to a local business who has not even serviced your vehicle !!!!’

- Complete Car Care Encinitas
5

I recently had some service completed at Complete Car Care and as usual they were great to deal with -- fair pricing, quick turn around and friendly service personnel! Thanks Lou for consulting with my BIL-- another Audi expert! See you next time!

Hi Darlene-Flanigan, It's great to hear that you had a positive experience at Complete Car Care Encinitas! We strive to provide fair pricing, quick turnaround times, and friendly service. We appreciate your feedback and look forward to seeing you again! -Andy K.

- Complete Car Care Encinitas
5

Ease of making appointment on line, reminders about appointment, very quick service.

Hi Cheryl, thank you for the awesome review! We're thrilled to hear about your positive experience at COMPLETE CAR CARE ENCINITAS. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us at (760) 634-1000 or [email protected]. Take care! -Andy K.

- Complete Car Care Encinitas
5

Thank you for the 5-star rating, Cade! We're thrilled to know you had a great experience with us at Complete Car Care Encinitas. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! -Andy K.

- Complete Car Care Encinitas
5

Continue to be very pleased with all aspects of service provided by Complete Car Care for my 2005 Mercedes CL 500 luxury sports coupe. My service consultant, Ian, is very professional, responsive, courteous, and helpful. He follows up and clearly explains everything well. Thank you.

Dear Charlie Rogers, thank you for your kind words! We're pleased to hear about your positive experience at Complete Car Care Encinitas. Providing excellent service is our top priority, and we're glad that Ian exceeded your expectations. If you have any further questions or need assistance, please don't hesitate to contact us at (760) 634-1000 or [email protected]. We look forward to serving you again in the future. -Andy K.

- Complete Car Care Encinitas
5

Super friendly and fast!

Hi Kelli! Thank you for the awesome review! We're glad to hear that you had a fantastic experience with us. If you have any questions or need any further assistance, don't hesitate to reach out. -Andy K.

- Complete Car Care Encinitas
Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.