5

I couldn’t have had a more peaceful 2 month long process & 3 weeks without a car. Brandon & Ian worked together as a team working alongside complete open communication via texts & calls with updates etc.. Brandon worked expediently with my Extended Warranty Company (True Auto) & their Rep. Allen, and gave contact information to Brandon, when this all started. Have & will continue to recommend using your company's services. Thank your for your Great Personable Service Theresa

5

Very quick and very friendly for my smog check

5

Very nice service coordinator. They explained we writing very well, got the work done quickly. We had an expensive repair, but seemed very reasonable for a big job

5

I was treated like a 5 star hotel! Ian was the prefect host. I felt very special. I had fresh hot coffee and a cheerful smile 😃. I have been a customer for many years, and I'm never disappointed. Thank you.

5

Professional , helpful and friendly

Thank you for the kind words, Yonos! We are thrilled to hear about your positive experience. Our goal at Complete Car Care Encinitas is to provide nothing less than top-notch service. If you have any further questions or need assistance, don't hesitate to reach out to us at (760) 634-1000 or [email protected]. We look forward to serving you again! -Andy K.

- Complete Car Care Encinitas
5

Fast service, quick appointment schedule that worked with my needs, fair price. I'll definitely use them again

Thanks for the awesome review, Dan! We pride ourselves on providing fast and convenient service at a fair price. We're thrilled that you had a great experience and we look forward to serving you again in the future! If you have any questions or need further assistance, please don't hesitate to reach out to us at (760) 634-1000 or [email protected]. -Andy K.

- Complete Car Care Encinitas
5

Hi Anita. Thanks for your 5 star review, appreciate your business.

- Complete Car Care Encinitas
4

Older car (2008 Honda Accord) - needed repairs, got them. Now know I need a new catalytic converter too, . . . Will likely return.

Thanks Andrew for your 5 star review. See you back !

- Complete Car Care Encinitas
1

TLDR: They killed my battery, didn’t want to take responsibility, and then left my car in a handicap spot… I came in for a diagnostic check for a check engine light. They had it for 3 days and didn’t find anything wrong. I get the car back and the battery is DEAD, from them leaving the light on. My remote for the car wasn’t even working, we couldn’t open the door. They had us drive my car around for “15 min so they can test the battery after that.” They didn’t test the battery anfter and just told me to turn it off and on again, and it didn’t start up again.. SO they kept the car to ‘charge it’ , but now they need to keep it for the weekend.. LOU tried to tell me that ‘their technician didn’t have a reason to turn the light on cause it was day time , so it wasn’t them” I said “you guys had my car for 3 days and admitted it was running fine 3 days in a row, now my car is dead” .. Lou did not want to take accountability.. it made going to work extremely difficult.. ONE WEEK later , they say my car battery and alternator are fine and the battery is charged… *LOU* was Unwilling to make any sort of compromise and I will be speaking with a manager.. oh yeah, and they left my car in a handicap parking after the week of ‘repairs’ .. STAY AWAY

Hi Elijah, I am sorry we did not meet your expectations. Your car was parked in handicap parking because the parking area was being repaved. We have no reason to turn on any dome lights. Lou did recharge the battery and it is holding power. Sorry for the inconvenience!

- Complete Car Care Encinitas
5

Air conditioning was not blowing cold. Could’ve been very easy for a problem to have been falsely identified and the bill racked up, but honesty prevailed. The system was recharged, and I was on my way quickly. Great service and communication.

Hey Ricky, thank you for trusting us. We try to do our best. Appreciate your 5 star review

- Complete Car Care Encinitas
Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.