Encinitas Auto Repair

1738 reviews
Call Us: (760) 642-1722
5

5

5

Fast professional service. Came in for a smog check, was in and out in less than 30 mins.

2

Thank you for taking the time to provide feedback, Yashasvi. We're sorry to hear about your recent experience and want to make things right. Please give us a call at (760) 634-1000 or email us at [email protected] to discuss your concerns in more detail. -Andy K.

- Complete Car Care Encinitas
5

Complete Car Car was excellent. Friendly and knowledgeable. Fast and efficient smog check. Fair pricing. Could not ask for anything more than that.

5

Lou was great — gave us options of new or remanufactured parts, gave us a break on the diagnostic charge, and ate the cost for additional parts that were needed. Seems like a very honest shop.

Thank you for the glowing review, Louis! We are thrilled to hear about your positive experience with Lou. At Complete Car Care Encinitas, we strive for transparency and exceptional service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (760) 634-1000 or [email protected]. We look forward to serving you again in the future!-Andy K.

- Complete Car Care Encinitas
5

Awesome service! Awesome team!

Dan, thanks for the shoutout! We're thrilled to hear you had an awesome experience here at COMPLETE CAR CARE ENCINITAS. We take pride in our exceptional service and dedicated team. If you have any questions or need further assistance, feel free to reach out! -Andy K.

- Complete Car Care Encinitas
5

I wrote a review the other day and received a call back from Complete Car Care. They were very kind and went out of their way to hear my issue and provide a resolution!

Steve, thank you for your kind review! Here at Complete Car Care, customer satisfaction is our top priority. We are glad to hear that our team took the time to listen to your concerns and provide a resolution. If you need any further assistance, please don't hesitate to reach out to us at (760) 634-1000 or [email protected]. We look forward to serving you again in the future! -Andy K.

- Complete Car Care Encinitas
1

I came in to get my break pads, quote for replacing the side mirror and engine light checked. They charged an unusually high rate for this and gave me a quote for services that was double what another garage would give me. They said if I tried to replace the mirror myself I might break the mirror. As I left to get on the highway, the car wouldn't accelerate, which was not a problem it was having before. I worked with another mechanic to diagnose and it turns out they had unplugged the intake valve and not plugged it back in. I also replaced the side mirror myself in 5 minutes. They have a nice waiting room and they do communicate which is what I'm giving the star for.

Dear Victoria, I'm sorry to hear about your recent negative experience. We aim to provide fair pricing and accurate services. We would like to further discuss the issue you faced. Please feel free to contact us at (760) 634-1000 or [email protected]. Thank you for your feedback. -Andy K.

- Complete Car Care Encinitas
1

Dropped off my car knowing that the starter needed to be replaced. They charged us $239 to tell us the starter needs to be replaced. Went to pick up the car and mentioned that we knew the starter needed to be replaced and $239 seemed a bit extreme for something that is so easily diagnosed. We have brought our car her multiple times. They said they would take off the $239 diagnostics fee. But when I got the bill they charged us $139. They lost a customer. We won’t be coming back.

Steve, thank you for sharing your experience. Our aim is to provide transparent pricing and exceptional service. We take your feedback seriously and we apologize for any miscommunication regarding the diagnostic fee. We would like to discuss this matter further to address your concerns, please reach out to us at (760) 634-1000 or [email protected]. -Andy K.

- Complete Car Care Encinitas
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Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.