5

Thank you Steven Stuart for your five-star rating! We are delighted to hear about your positive experience here at Complete Car Care Encinitas. If you have any further questions or need any assistance, please don't hesitate to reach out to us at (760) 634-1000 or [email protected]. Drive safely! -Andy K.

- Complete Car Care Encinitas
5

Lou was great! They were quick, communication was fantastic and they worked to bring the cost down as much as possible.

1

Went in for a smog check I had scheduled a week in advance, and right away I noticed a lot of red flags. They charge $120 just for a smog test, which is extremely high compared to most shops. On top of that, it was going to take them over an hour even though I had an appointment longest smog test I’ve ever heard of. While waiting, I overheard the staff explaining a “transmission service” to another customer. In reality, that just meant a basic fluid change, but they made it sound like a complicated job to justify a higher charge. That told me right away they rely on confusing customers instead of being upfront. When I checked in, I had to stop the guy and ask for basic information like the cost and time things he should have told me immediately. It was clear they’re used to people just handing over their card without asking questions, which is how they get away with upcharging for simple work. Overall, this place feels like it takes advantage of people who don’t know better. I would not recommend this shop unless you don’t mind paying inflated prices for basic services

Hi Ryan, I am sorry you were not correctly informed about your service. First of all you declined to have us service your 1989 Chevy S10 Vehicle. The smog check is for a 1989 which needs a dyno test, Evap test, and the standard test, which is California mandated test. A newer vehicle is just a standard test. I like to refer you to the California Bureau of Automotive Repair. Second, again I like to clarify what you overheard, and not knowing the type of vehicle we are dealing with for the Transmission service, a closed transmission cannot not be serviced draining and filling, so please do not assume that all cars are made the same !!

- Complete Car Care Encinitas
5

Excellent customer service. Fair pricing.

Thank you, Julie, for your fantastic feedback! We strive to provide excellent customer service and fair pricing. Your satisfaction is our top priority. Please don't hesitate to reach out if you need any further assistance. We're here for you! -Andy K.

- Complete Car Care Encinitas
5

Bob, thank you for the perfect rating! We're thrilled to know you had a great experience at Complete Car Care Encinitas. If there's anything else we can do, please don't hesitate to reach out. Remember, you can always contact us at (760) 634-1000 or [email protected]. -Andy K.

- Complete Car Care Encinitas
5

5

Excellent service with friendly staff. Would come again.

Thank you for the kind words, Trung! We're thrilled to hear that you had a great experience with us. Our team at COMPLETE CAR CARE ENCINITAS takes pride in providing excellent service and making our customers feel welcome. If you need any further assistance, don't hesitate to reach out to us at (760) 634-1000 or [email protected]. We look forward to serving you again! -Andy K.

- Complete Car Care Encinitas
5

Lou at Complete Car Care in Encinitis is a real gem. He went above and beyond in helping us in stressful time. I appreciate him so much!

Katie, thank you for the kind words about Lou! It's no surprise that he went above and beyond to help you. We're lucky to have him as part of our team. If there's anything else we can do for you, please don't hesitate to reach out. -Andy K.

- Complete Car Care Encinitas
5

These guys were on it. Time, efficient and helpful. No BS. I’ll be going back when I need help with my car next time. Thanks guys!

5

Thank you for your five-star rating, Marina! We're thrilled to hear about your positive experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!-Andy K.

- Complete Car Care Encinitas
Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.