Encinitas Auto Repair

1795 reviews
Call Us: (760) 642-1722
4

Prices are definitely high; was $450 for 2 diagnostics, but it goes towards repairs if you get work done so it can be irrelevant. The staff is great though. Ian really makes the entire process so much better and is great to deal with.

Hello Nick! We appreciate your feedback. Our diagnostics fees contribute to the overall repair cost. It's great to hear that Ian provided exceptional service, making your experience better. Please don't hesitate to contact us if you need any further assistance at (760) 634-1000 or [email protected]. -Andy K.

- Complete Car Care Encinitas
5

Found and diagnosed the problem quickly!!

Justin, thank you for your 5-star review! We strive to provide speedy and accurate diagnoses for our customers. If you have any further questions or need assistance, our team is here to help. -Andy K.

- Complete Car Care Encinitas
2

I used to bring my cars there and things were good. I don’t know if they had a change of management or policy, but I wasn’t happy with my last visit. They double charged me for diagnostic fee - $400 to look at 2 issues., which were pretty basic standard issues that happen as cars age. My thoughts – To Double charge and add that on top of repairs just didn’t seem right. I did say something and they took $100 off because I wasn’t aware they were going to charge me twice. I believe that’s an unethical and unfair practice and never went back. To be fair, that was 2 years ago and they may have improved since them…

Dear Romina, we apologize for any inconvenience you experienced during your last visit. We appreciate your loyalty and want to assure you that we take customer feedback seriously. If you have any further concerns or would like to discuss your experience in more detail, please reach out to us at (760) 634-1000 or [email protected]. We hope for the opportunity to regain your trust. -Andy K.

- Complete Car Care Encinitas
5

I came in for a smog check, no appointment, and they had me in and out in under 30 mins. Super nice and very professional 12/10 will go again

Thank you Nicholas for your review! We are thrilled to hear about your positive experience with our smog check service. It's great to know that you found our team to be nice and professional. We look forward to serving you again in the future! Don't hesitate to reach out if you have any questions or concerns. -Andy K.

- Complete Car Care Encinitas
5

Thank you for taking the time to leave us a five-star rating! We appreciate your support and are here to help with any of your automotive needs. Feel free to reach out to us at (760) 634-1000 or [email protected]. We look forward to serving you again in the future. -Andy K.

- Complete Car Care Encinitas
1

Waited 45 minutes in the lobby for a simple smog. Asked what’s taking was taking so long only for them to let me know they forgot to mention their smog check wasn’t working. Unprofessional, unapologetic, and waste of time.

Tanner, we're sorry about your wait time and the miscommunication.

- Complete Car Care Encinitas
5

Brandon is an outstanding service advisor. If your mechanics are half as good as the front desk, you folks have a winning combination. I'll be back!!!

Dave, thank you for this glowing review! Brandon is definitely a star on our team and it's great to hear that he provided exceptional service. Our mechanics are just as skilled and dedicated, so you can expect top-notch care for your vehicle. We look forward to your return!-Andy K.

- Complete Car Care Encinitas
5

Ian went ABOVE & BEYOND. Not only did he arrange to service my car immediately and ordered the needed part same day, he also gave me regular updates on car status and delivered the completed repairs ahead of schedule. I was particularly impressed with the office cleanliness and the addition of beautiful live indoor plants! I also had a nice Thank You card waiting for me inside the vehicle which was an additional valued touch. I won't hesitate in bringing my vehicle back from now on!

Kimberly, thank you for your wonderful review! We are glad that Ian provided exceptional service and exceeded your expectations. Your satisfaction is our top priority. Feel free to reach out to us anytime at (760) 634-1000 or [email protected] with any further needs. We look forward to seeing you and your vehicle again! -Andy K.

- Complete Car Care Encinitas
1

Yall broke the hood of my car

August, we're sorry to hear about the issue you've experienced with us. Our goal is to provide exceptional service and it's concerning to hear that we caused damage to your vehicle. We'd like to address this further, please contact us at (760) 634-1000 or [email protected]. We look forward to resolving this with you. -Andy K.

- Complete Car Care Encinitas
5

Great service, fast and professional.

Thank you for the 5-star review! We appreciate your feedback and are thrilled to hear that you had a great experience at COMPLETE CAR CARE ENCINITAS. If you have any further questions or need our services in the future, please don't hesitate to contact us at (760) 634-1000 or [email protected]. -Andy K.

- Complete Car Care Encinitas
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Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.