5

Brandon was great at explaining exactly what the problems were and when/why I should fix them.

Hello Johnny, Brandon always makes sure that all your questions and concerns are addressed. Thank you for your feedback.

- Complete Car Care Encinitas
5

I had SMOG inspection for two cars . I was in and out very quickly with certification complete.

Hello Kevin, We always make sure the process is as efficient as possible, that is part of our culture at Complete Car Care Encinitas. Try our repairs, and we will take care of you the same. Thank you for your feedback.

- Complete Car Care Encinitas
5

I love this place. Fast, efficient, friendly and economical!

Hello Christine, We try to do our best. Thank you for the great review. Andy K - owner

- Complete Car Care Encinitas
5

Great service & convenient / scheduling appointment

Hello Colleen, Everyone deserves the best at our family business. Thank you for your feedback.

- Complete Car Care Encinitas
5

I absolutely LOVE Complete Car Care! Lou and the entire team treat customers with so much care and respect. I'll never take my cars anywhere else. So grateful.

Hi Deborah, Thank you for the awesome review, the crew works so hard to make things happen for every customer. Our culture here emphasizes that the customers always come first.

- Complete Car Care Encinitas
5

Very attentive and honest workers

Thank you Sarah for your review, it means a lot to our family business

- Complete Car Care Encinitas
5

I dropped my Jeep off for an oil change and tire ailment. They ended up having to replace my tires and break pads. Before they did that, Lou had me come in to show me the exact issues my Jeep had, that was a first for me and it was greatly appreciated. I ended up needing more work done on my car and Lou advised me to check on my warranty, I did have a warranty that covered my other issues. I will definitely be back there again and I highly recommend Complete Car Care.

Thank you Stephanie for your time reviewing our family business. Our mission is to treat all our customers like we want to be treated. Lou always makes sure you are taken care of.

- Complete Car Care Encinitas
5

Lou And Michael could not have been more professional and Lou really worked to make this affordable. I immediately recommended by friend to go the snd gey$400 worth of excellent work done. Michael knew exactly what was wrong. Top notch!

Thank you bob and Pam, I appreciate your feed back. Andy K. Owner

- Complete Car Care Encinitas
1

EXPENSIVE AND RUDE. I edited my review after I read the owner's response ACCUSING me of blackmail and of trying to extort the business . Ridiculous . I had an engine light turned on so I went there for diagnostics and repair . I was told that they need to replac a sensor and quoted $554.99. I asked why it was so expensive and was told that this specific sensor has to be by HONDA and that it is more expensive than others . I felt like I had no other choice so I paid full price for the sensor AND $200 for labor . When I came home with the statement that revealed the type of sensor that was replaced I checked online AND with HONDA DEALERSHIP only to find out that the price is in the range of 200-300 dollars. When we confronted Complete Car Care they offered us 2 free oil changes. After negotiation we ended up paying ~$600 for the repair and we're never going back there . Neither our friends who reccomended this place to begin with. When I called and asked that they will back down from their accusations online they said that they will call me back and they never did.

I am sorry you feel that way. We are not an online parts store, eBay or Amazon. We are a service business that diagnoses your problem, out sources the parts, repairs it, test drives it to make sure the repairs were done correctly and give you a 3 year/ 36000 miles warranty. Providing a service and we are entitled to make a profit. The dealership will sell you parts over the counter but will not, diagnose, repair and warranty the workmanship for that part if you do not get your car serviced and repaired at that place. That will cost you extra on labor and an up mark in parts.We were nice enough to refund you back some of your money, but trying to black mail and extort a business is another thing.

- Complete Car Care Encinitas
5

Lou and his team at Complete Car Care always take such good care of us and they go above and beyond! The free shuttle is a great touch as well. We bring our personal and business fleet to Complete Car Care and really value them as a partner.

Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.