Brought in my vehicle with an oil leak. They provided a slightly better price than the dealer, and were prompt and communicative. When I got the vehicle back, I noticed that they'd put back a protective piece of the underbody without tucking in a piece of trim. They also hadn't wiped up the oil from the leak from the underbody, which made it hard to tell if the leak had been fixed. I took it back in and they addressed both issues in a few hours at no charge. The personal experience was good, the work experience ok. Still, I'm glad to have found an alternative to the dealership and will use them again.
Thank you for your feedback. We are glad that you had a positive experience overall and that you found our service to be a suitable alternative to the dealership. We apologize for the oversight in not fully addressing the issues the first time. Your satisfaction is important to us, and we will make sure to address these concerns and provide a better experience on your next visit.
- Complete Car Care Encinitas