Encinitas Auto Repair

I need to apologize to the CCCE mgr, mechanic and owner. What I initially thought was I had received bad advice on a/c repairs so I left a very critical review. After posting I received a very nice and genuine call from the mgr who was super apologetic, considerate and motivated to win my patronage. As part of the call he gave me some helpful pointers that I followed up on and learned he was right. I was really impressed with his customer centricity and was motivated to double check my a/c status. I learned they were right, I had a leak which may require repair. So to the owner, mgr and especially the mechanic I apologize. I have also learned my lesson about fully checking my facts before writing a critical review. Lesson learned.

Quick and friendly

Always competitive pricing for an oil change. Quick and easy to schedule appointments. Lou has great customer service too!

I love this shop

Excellent as always!

Very friendly and professional staff

My daughter took my 2000 Jeep Wrangler to this Smog Station to get tested. It failed because they said a new battery was installed which caused the computer to lose all its data and they could not test it for smog. They charged me $54. even though they couldn't test it! Although their ad says $31.75, they said my two-passenger Jeep was considered an SUV and my daughter didn't mention the $31.75 coupon in their ad ! They said we must drive the Jeep 60 miles at 60 mph to give the computer enough data for them to smog test it. Once we do that and return it for a another test they said it would be another $54! I am going to report them to the Better Business Bureau and find a better Smog Station.

I randomly came across this shop when I needed an oil change and break check, and I couldn't have been happier! Lou was very friendly and thorough as he explained what was needed and the time frame it would take. He communicated with me on all updates and called when he said he would. All said and done, the price came under 3 other places I had called for same service. I will definitely return here for any service and recommend to family and friends!

Very good customer service. Good coffee or water while you wait and have a charging station for any phone.

emily was very helpful!! i'm glad i chose complete car care.