5

Lou And Michael could not have been more professional and Lou really worked to make this affordable. I immediately recommended by friend to go the snd gey$400 worth of excellent work done. Michael knew exactly what was wrong. Top notch!

Thank you bob and Pam, I appreciate your feed back. Andy K. Owner

- Complete Car Care Encinitas
1

EXPENSIVE AND RUDE. I edited my review after I read the owner's response ACCUSING me of blackmail and of trying to extort the business . Ridiculous . I had an engine light turned on so I went there for diagnostics and repair . I was told that they need to replac a sensor and quoted $554.99. I asked why it was so expensive and was told that this specific sensor has to be by HONDA and that it is more expensive than others . I felt like I had no other choice so I paid full price for the sensor AND $200 for labor . When I came home with the statement that revealed the type of sensor that was replaced I checked online AND with HONDA DEALERSHIP only to find out that the price is in the range of 200-300 dollars. When we confronted Complete Car Care they offered us 2 free oil changes. After negotiation we ended up paying ~$600 for the repair and we're never going back there . Neither our friends who reccomended this place to begin with. When I called and asked that they will back down from their accusations online they said that they will call me back and they never did.

I am sorry you feel that way. We are not an online parts store, eBay or Amazon. We are a service business that diagnoses your problem, out sources the parts, repairs it, test drives it to make sure the repairs were done correctly and give you a 3 year/ 36000 miles warranty. Providing a service and we are entitled to make a profit. The dealership will sell you parts over the counter but will not, diagnose, repair and warranty the workmanship for that part if you do not get your car serviced and repaired at that place. That will cost you extra on labor and an up mark in parts.We were nice enough to refund you back some of your money, but trying to black mail and extort a business is another thing.

- Complete Car Care Encinitas
5

Lou and his team at Complete Car Care always take such good care of us and they go above and beyond! The free shuttle is a great touch as well. We bring our personal and business fleet to Complete Car Care and really value them as a partner.

5

always the best, wouldn't go anywhere else

Thank you Linda for your review.

- Complete Car Care Encinitas
5

I have relied upon Complete Car Care many time to fix issues with my automobile. I find them professional, courteous and skilled. I recommend them without hesitation or reservation. Bruce Coin, Carlsbad

Hello Bruce, Thank you for your review, we hope to see you back. Have a great day. Andy k owner

- Complete Car Care Encinitas
5

Got same day appt. for smog check. Completed well before projected time and got a call and message that it was done early. Very courteous. Be sure to download discount coupon!

5

Complete Car took my car in same day, smogged it and had it ready for me to register in about 1/2 hour. Quick and professional.

5

I have been coming here for service from the early days, almost since they first opened. I am happy to say with the same consistent results ever since. Over time, it has become even more personalized, being a family business, allowing for those extra touches, flexibility on appointments and also sometimes cost. I always feel it is an honest deal.

Thank you Brian for your kind words, my family and all our team members appreciate your trust and loyalty in all these years.

- Complete Car Care Encinitas
5

I will never go to Pep Boys or the Dealership again.

Hello Laura, Thank you for your trust ! Andy K. Owner

- Complete Car Care Encinitas
5

I highly recommend bringing your car here, I thoroughly enjoyed my experience!

Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.