5

We want to commend Lou at Complete Car Care for his excellent service at the desk. He is friendly, and so dedicated and determined to do the right thing for his customers. He is patient and kind and we appreciate him very much. In addition, the mechanics at CCC seem to be GREAT! They get our cars running in top shape every time, and they make it right if things go wrong! We love Complete Car Care in Encinitas and will be customers for a long time to come!

1

Took my car here due to power steering issues. They said it needed a new pump and hose and quoted price of $850. Told them no way it was that much They then lowered the price to $750 which should have been red flag. Let them do the work. They had pump transferred from San Diego but it was not the right one. After some excuses they suddnely found one-probably bought it at Pep Boys down the street. Have talked to other shops since who said the pump they installed was ok but should have cost at most $400. Do not go here!!!!

I am sorry you had this experience, But I checked our records to verify your claim, however we have not done a powersteering Pump for the last three months, please contact us with your receipt. I am sure you have the wrong business. Thank you.

- Complete Car Care Encinitas
1

***DO NOT GO HERE*** My daughter and her boyfriend were charge an outrageous price for the installation of a headlight. Nearly 200 dollars. A coolant exchange was due and they choose to use the wrong coolant. Our mechanic said it looked as if the Just "dyed" the coolant to make it look the right color. Either way it damaged the vehicle. I would never want anyone to experience this place.

I am sorry but I can’t find you in my records. Please email us with your phone number so we can sort this out.

- Complete Car Care Encinitas
5

I have taken my cars to Complete Car Care for repairs several times and have always been happy with the results. The free customer shuttle is very convenient and appreciated.

5

The guys at Complete Car Care are amazing. They always take care of my car issues right away. Lou always knows who I am when I call. Very friendly and professional.

5

You guys get it done and done right! I appreciate it!

5

The crew was fast and courteous; and the waiting area was so comfortable that I really didn’t mind waiting around for my car to be smog checked. I plan on coming back the next time I need any work.

5

Before I even arrived they let me know what was going to be the more convenient for me as an appointment date and provided me with the assurance they would be s me to fit the time frame I had set for them. They have me options of parts and services and did not force anything I did not ask for during the repairs process. Finally, they helped me out replacing a flat tire that I had, fee we of charge. I highly recommend this anyone looking for capable and friendly service.

5

My car had died and so I had it towed to Complete Care. I was prepared for a heavy hit, but was pleasantly surprised, (although embarrassed), when they called me to say I had just run out of gas! I appreciated their honesty because I had been expecting it to be something horrible!

2

Frustrated - went in for a smog check on Sat., car passed. Noticed tire pressure was checked on the forms. This morning I come out to find 4 flat tires and leaking valve stems. One failing or having a leak is possible bad stem, but all 4 with the same problem???

Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.