5

The service is fantastic here!

Hi Michelle,Thank you for taking our survey and sharing your experience.

- Complete Car Care Encinitas
1

The Most Unprofessional Car Place You Can Go To They Totally Disrespect Customers And Put Peoples Life On The Line By Not Properly Fixing Cars The Way They Should & Dont Even Give A Crap When That Situation Happens ! DO NOT GO HERE BUYER BEWARE ! I Will Make Sure To Blast Them And Their Disrespectful Comments To The BBB & Everywhere Possible THEY DESERVE 0 STARS !!!!!!!!!!!!!

According to our records you were never serviced at our business. Thank you.

- Complete Car Care Encinitas
1

I wish I could give this less than one star. I honestly don't understand who's writing all of these good reviews after the experience that I had. I took my car in a just a few short weeks ago, less than a month. I had a basic service - oil change, top off fluids, check my tires, etc. it was a little pricey and they couldn't fix an issue with my headlight. No biggie. But here is my problem - I was told everything checked out on my car. Two of my tires were marked "in the green", and two had "just gone from green to yellow" and that I "should think about getting an alignment, but really it was fine until at least my next service". Basically, everything was good. When you pay someone to care for your vehicle, you trust the information given to you. Well unfortunately for me, they were dead wrong. I honestly don't think they checked my tires at all. Over the weekend I experienced a tire blowout on the freeway nearly causing a pile up. I am lucky to be alive. When I took my car to Discount Tire, they were baffled when I told them I had my car serviced recently. ALL FOUR tires were bad and showed obvious dangerous wear. They said there was no way that this kind of damage happens in a few short weeks, and there's no way that anyone who actually saw my tires could have signed off on them as safe. Complete Car Care is OBVIOUSLY incompetent, and their HUGE mistake nearly KILLED me. DO NOT use them for anything! I spoke with the manager Evan and he was absolutely useless. He could not even locate my paperwork. Don't worry Evan, I keep my paperwork organized and was easily able to find where they marked my tires off as safe. Poor service almost led to my DEATH. I can't believe these people are still in business. I hope they don't actually kill someone.

Thank you for your review, we have investigated what happened, unfortunately you declined all our service recommendations

- Complete Car Care Encinitas
5

I just came in to get my new front tires aligned. What a relief from the Bob Baker Chrysler service department. They are friendlier, faster and more efficient at Complete Car Care. They are less crowded than my usual service department. They also serve better coffee, while you wait.

Hi Danielle,Thank you for sharing. Our team at Complete Car Care will treat you like family and do…Hi Danielle,Thank you for sharing. Our team at Complete Car Care will treat you like family and do their utmost to meet or exceed your service expectations.

- Complete Car Care Encinitas
5

Friendly and professional employees.

Hi James, We really appreciate you taking the time to do this survey ! Our entire Complete Car Care team is really passionate about making sure all our customers leave happy, We'll see you again sometime !

- Complete Car Care Encinitas
5

Very customer focused and friendly. I will continue to use them for all my service needs.

Thank you for sharing Cathy, I will share your feedback with everyone.

- Complete Car Care Encinitas
5

These guys are great. Although I have gone to them to change my oil, spark plugs, and suspension, most recently I was up against a number of issues including possible problems with transmission. They are a family unit and understand the value of good customer service, so they quickly and efficiently diagnosed a number of contributing issues and recommended I hold off on the expensive stuff. Long story short, they not only saved me over $4000, but my decade old Xterra feels like new now.

Hi Brian,We like to educate our customers and explain what benefits them best. Thank you for sharing…Hi Brian,We like to educate our customers and explain what benefits them best. Thank you for sharing your views.

- Complete Car Care Encinitas
4

Complete Car Care has been servicing my car for the last 14 years (150,000 miles) and with over 210,000 miles on it I would not take it anywhere else. They have saved me money and hassles so I'm extremely happy with their service.

5

Best place to take your car for anything! I recently stopped here for an oil change. I told the manager that I only had 45 minutes at most to get this done before I had to pick my kids up from school. He assigned 2 techs to my car and literally had the oil change, along with tire rotation, done in 15 minutes. I despise getting my oil changed usually and now that I found this place, I won't have to dread it any longer. Awesome customer service, great prices and honest workers. GO HERE for all of your car maintenance needs, you won't regret your decision. Thank you!

Hi Lindsey,Thank you for sharing, our team at Complete Car Care will treat you like family and do…Hi Lindsey,Thank you for sharing, our team at Complete Car Care will treat you like family and do their utmost to meet or exceed your expectations.

- Complete Car Care Encinitas
5

Excellent honest service

We really appreciate you taking the time to do this survey ! Our entire Complete Car Care team is really passionate about making sure all our customers leave happy, We'll see you again sometime !

- Complete Car Care Encinitas
Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.