Encinitas Auto Repair

1666 reviews
Call Us: (760) 642-1722
5

Thank you for your 5- star rating, Tom ! We’re delighted to hear that you had a positive experience with us. If there’s anything else we can do to make your experience even better, please let us know. Andy -owner .

- Complete Car Care Encinitas
5

Ian and the team are top class. What amazing service. I’ve been to them several times over the years and they’ve always been so efficient and reliable.

Thank you James for your terrific feedback! We're delighted that Ian and our team consistently provide you with top-notch service. Your loyalty means a lot to us! We look forward to providing you with many more efficient and reliable experiences in the future.

- Complete Car Care Encinitas
5

Brendan was great at communication and transparency through the entire repair process trying to solve the issue with our car seat. Unfortunately, they were unable to fix the problem or replace the seat. We truly appreciate the honest communication and service. We will continue to be customers at Complete Car Care.

Christian, thank you for recognizing Brendan's efforts to provide transparent communication throughout your car seat repair process. It's disappointing we couldn't resolve the issue, but we appreciate your understanding. We're grateful for your loyalty as a customer and look forward to serving you at Complete Car Care again soon.

- Complete Car Care Encinitas
4

They were thorough with the alignment the 2nd appointment as the first wasn’t successful. Advisors were professional, just giving 4 stars cause the techs were revving my car in the driveway when I arrived to pick it up.

Thank you Damon for the feedback! We apologize for any inconvenience caused. We appreciate your patience and hope to make your next visit a 5-star experience!

- Complete Car Care Encinitas
1

our front desk people, Lou and Ian, just book as many appointments as they can without regard to whether or not your technicians have the expertise to do what the customers request for their vehicles. We looked into the garage and noted that all of them are young and know nothing about older cars, which is what we had. Instead of just saying they would recommend another shop, which all the shops in that complex I'm sure do on a regular basis, they selfishly kept this project for themselves, then admitted later that they did not have the expertise, causing a significant delay in getting our car serviced that cost us an entire day. It's a flawed business plan.

Hi Gerry, I am sorry for the inconvenience we may have caused you. We had a power outage that day and we got back logged. We did refer you to another business in the complex to help you out thanks for reaching out. Andy

- Complete Car Care Encinitas
5

I took my car in for alignment, technician guy working there used to work for Mercedes Benz dealer and I’m very happy and trusted that he’s working on my Mercedes Benz. All the staffs are working there so friendly, I had a great experience with my car service.

Thank you for your kind words, Lisa! We are thrilled to hear you had a great experience at our shop.

- Complete Car Care Encinitas
5

Informative, on time, courteous.

Thank you for your kind words, Julie! We're thrilled to hear about your positive experience with us. It's always our goal to provide informative and courteous service while ensuring timely support. We appreciate your feedback and look forward to serving you again!

- Complete Car Care Encinitas
1

Had an appointment at 10 for a prepurchase inspection. They ended up subbing it out to Eurotech in the same complex at 2:00 and it was done by 4:15 so we spent ALL DAY waiting for it tween they should have just referred us to Eurotech in the first place when we called to make the appointment. Lied all along the way. DO NOT RECOMMEND!!

Hi Leslie, I sincerely apologize for the inconvenience we have caused. We had a power outage and everything got backed up. I am so sorry, I hope Eurotech took care of your repair.

- Complete Car Care Encinitas
5

Good experience

Thank you for the 5-star rating, Ralph! We are thrilled to hear that you had a good experience with us. It's our goal to provide excellent service to all our customers. If there is anything else we can assist you with, please let us know.

- Complete Car Care Encinitas
5

Dear Caitlin, thank you for the 5-star rating! We are thrilled to know that you had a great experience with us. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

- Complete Car Care Encinitas
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Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.