5

Exceptionally professional from the first moment meeting the triage personnel, to the techs, and follow-up. Everyone was professional, friendly, and very knowledgeable. As I waited during my car’s evaluation, I witnessed many transactions with other customers, and they always were courteous, and maintained great listening skills of the customer’s concerns. I will definitely be bringing my car for any future needs. 5-Stars, for sure.

Thank you, Heather, for taking the time to leave us a glowing review! We're thrilled to hear that you had such a positive experience with our team. Providing exceptional service and making our customers feel welcome is always a top priority for us. We look forward to serving you again in the future!

- Complete Car Care Encinitas
5

Prompt professional attention to my need for a new battery. Courteous and friendly.

Thank you, Kuttu ! We’re thrilled to hear you had a great experience with us at our family business. Customer satisfaction is our top priority, and we pride ourselves on delivering quality service and going the extra mile. We appreciate your support and look forward to serving you again in the future !

- Complete Car Care Encinitas
5

I had a fantastic experience at Encinitas Complete Car Care! Initially, I went in to get my power steering pump replaced, but the team identified a few other issues that needed attention. Ian, the representative, was incredible. He took the time to explain everything in detail and helped me understand what was most important to address first. He guided me through the process with professionalism and patience, making me feel confident in my choices. They got my car back to me quickly, and I couldn’t be more satisfied with their service.

Thank you, Drew ! We’re thrilled to hear you had a five star experience at our family business. Customer satisfaction is our top priority, and we pride ourselves on delivering quality service and going the extra mile. Ian always does his best, he takes great pride in his service to his customers. We appreciate your support and look forward to serving you again in the future !

- Complete Car Care Encinitas
1

I was quoted $1,000 more than the Tesla dealership for a repair. The exact same repair. I thought dealerships were more expensive. This place is a rip off! Staff was rude when I declined their service offer. Good luck staying in business.

Hi Nick, I am sorry for not providing you with a lower price than the dealership price. We did direct you to the dealership for repairs and to take care of some of the repairs we thought were under warranty. There are some parts at the dealerships that are sold at a higher price to outside vendors.

- Complete Car Care Encinitas
5

I was able to make an appointment and the smog test was completed quickly The staff was friendly and I plan on using Complete Car in the future Plus they had Wurthers caramel hard candy!

Thanks Jim for your review ! Yes we love Wurthers caramel, that’s how we hook our bait !! lol thanks for trying us out. See you next time. Andy - owner

- Complete Car Care Encinitas
5

The employees are really nice. They got all the work done on 3 of my cars very quickly and efficiently. I enjoy everyone I dealt with, and I would definitely recommend this place to anyone!

Thank you Barb for your terrific feedback ! We’re delighted that our team consistently provided you with top-notch service. Your loyalty means a lot to us ! We look forward to providing you with many more efficient and reliable experiences in the future.

- Complete Car Care Encinitas
5

I love this place! I purchased four new tires at Costco and they referred me to Complete Car Care for an alignment. It's a family owned business -- the customer service is excellent and the person who welcomes you and serves you from the office is fabulous!

Thanks Kathy for your amazing review. As a family business we like to go above and beyond to make sure you are taken care of. We appreciate your business and hope to see you for future service and repairs.

- Complete Car Care Encinitas
5

Expensive but helpful, professional, communicate well, and friendly. (They were same price as Mercedes dealer for basic services…just more convenient location so I went here)

Thank you, Tom ! We’re thrilled to hear you had a 5 star experience at our family business. Customer satisfaction is our top priority, and we pride ourselves on delivering quality service and going the extra mile. We appreciate your support and look forward to serving you again in the future !

- Complete Car Care Encinitas
5

Hi Craig, you are our 1000th 5 star review. We’re thrilled to hear you had a five 5 star experience at our family business. You are the lucky Winer of free oil change service. Please let us know when you like come in. Customer satisfaction is our top priority, and we pride ourselves on delivering quality service and going the extra mile. We appreciate your support and look forward to serving you again in the future !

- Complete Car Care Encinitas
5

I have been going to Complete Car Care for several years, and they take good care of me and my car. I recently needed my AC worked on, and I am very happy they were able to fix it! Thanks, guys!

Thank you, Marsi ! We’re thrilled to hear you had a good experience with us at our family business. Customer satisfaction is our top priority, and we pride ourselves on delivering quality service and going the extra mile. We appreciate your support and look forward to serving you again in the future !

- Complete Car Care Encinitas
Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.