1

Poor service.

Please refresh our memory on whobyou are, we do not have you as client in our database. Please contact us and we can resolve any issues you had with our service. Thank you

- Complete Car Care Encinitas
1

TLDR in the span of 1.5 months they did 5 jobs on my car, each one wasn't done properly and resulted in more work and damages afterwards. To end off our exchanges they quoted me 3k to replace the catalytic convertor that broke from the misfires they caused. No accountability, no apology, and they couldn't even reset the service interval on my car either. The entire time they attributed engine wear to their lack of success. However the engine was rebuilt and has less miles on it than the onboard computer says. I suspect this business has made their success of taking advantage of the older residents in the area. Only positive reviews are for simple jobs and they are made out to be life savers. Take your vehicle anywhere else for cheaper and better quality service.

Hi Tyler, appreciate you reaching out about our disappointIng service you have experienced. I must appologize for anything that was not done to your satisfaction. Lou, the manager will be in contact with you shortly to lidten to the issues you are having.

- Complete Car Care Encinitas
5

Great shop! Had my car towed there after the transmission went out and Brandon was awesome keeping me posted throughout the process, highly recommend!

Hi Mark, thank you for your 5 star review. Brandon is one if our super star service consultant. He always makes sure he will take care of you. Thank you for acknowledging him, i will let him know.

- Complete Car Care Encinitas
5

I couldn’t have had a more peaceful 2 month long process & 3 weeks without a car. Brandon & Ian worked together as a team working alongside complete open communication via texts & calls with updates etc.. Brandon worked expediently with my Extended Warranty Company (True Auto) & their Rep. Allen, and gave contact information to Brandon, when this all started. Have & will continue to recommend using your company's services. Thank your for your Great Personable Service Theresa

5

Very quick and very friendly for my smog check

5

Very nice service coordinator. They explained we writing very well, got the work done quickly. We had an expensive repair, but seemed very reasonable for a big job

5

I was treated like a 5 star hotel! Ian was the prefect host. I felt very special. I had fresh hot coffee and a cheerful smile 😃. I have been a customer for many years, and I'm never disappointed. Thank you.

5

Professional , helpful and friendly

Thank you for the kind words, Yonos! We are thrilled to hear about your positive experience. Our goal at Complete Car Care Encinitas is to provide nothing less than top-notch service. If you have any further questions or need assistance, don't hesitate to reach out to us at (760) 634-1000 or [email protected]. We look forward to serving you again! -Andy K.

- Complete Car Care Encinitas
5

Fast service, quick appointment schedule that worked with my needs, fair price. I'll definitely use them again

Thanks for the awesome review, Dan! We pride ourselves on providing fast and convenient service at a fair price. We're thrilled that you had a great experience and we look forward to serving you again in the future! If you have any questions or need further assistance, please don't hesitate to reach out to us at (760) 634-1000 or [email protected]. -Andy K.

- Complete Car Care Encinitas
5

Hi Anita. Thanks for your 5 star review, appreciate your business.

- Complete Car Care Encinitas
Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.