5

Took my 1976 El Camino in for required smog check. Had an 0800 appointment. It was started at 0800 and completed quickly. Passed ! Great service, treated well.

Hello Carl, Thank you for your shoutout ! Andy K - Owner

- Complete Car Care Encinitas
1

I wish I could go back and give them 0 stars. My car broke down two weeks after the repairs they did due to a faulty compressor that was installed by Compete Car Care. They knew I was driving my car back to Chicago and unfortunately, the car broke down in the middle of nowhere in New Mexico. I had to pay over $400 to get towed. Yes, Complete Car Care did pay for a new compressor to be installed after arguing with them for 2 days (while now paying additional hotel costs). What I am most disappointed about, is that they won't take responsibility for the faulty part that THEY installed and refuse to refund me the over $1,000 I paid them originally, not to mention the costs of the towing and expenses of having to wait to have my car repaired. Lou has refused to let me speak to the vendor who issued them the part and has also told me multiple times that I cannot talk to Andy, the owner. He told me he would let Andy know I called, but "don't expect a call back." I am BEYOND livid with this company and would never trust them again. Take your car elsewhere!

Hello Kelly, I am sorry that your air compressor went out. We contacted the supplier and they refused to cover the warranty because of an existing problem with your car, we mentioned that to you when we installed your a/c Compressor. Despite these obstacles we paid $1100 to the Ford Dealership in New Mexico where you took your car to. We went above and beyond to take care of you, but we are not responsible for the existing problem that you have before we installed the A/C Compressor, that is your responsibility !’

- Complete Car Care Encinitas
5

Smog check, oil change and wiper replacement. Had a 2:30 appointment and told them I needed to be out by 3:45. Was out by 3:30. Completely satisfied. Recommend highly.

We will always try our best. Thank you !

- Complete Car Care Encinitas
5

Neat work, good price (about half of what the dealership quoted), friendly interaction with staff, who provided a thorough explanation of the work that was done. I'll be back!

Thank you for your feedback. We try !

- Complete Car Care Encinitas
5

Very fair and friendly; eager to help out with any problem, mechanical and financial. Glad to have them as a resource in the neighborhood.

Hello Elise, Thank you for your kind words. As a family business we know the challenges our customers face, and we try to help as much as we can. Andy K owner

- Complete Car Care Encinitas
5

Called in to get a last minute day-of smog check and they accommodated the exact time I needed. Staff was very professional and speedy. I was in and out of there in about 30 minutes. I have been going to CCCE for about 3 years, wouldn't go anywhere else for car repair.

Hello David, We will always try our best satisfy our customers. Thank you Andy K. Owner

- Complete Car Care Encinitas
3

Don't go there if you want a deal on SMOG test. Went in for a Coupon for 31 plus 8 for certificate but for my explorer ended up being a 10 off a 65 list for the SMOG check. And waiting 30 mins ended up being closer to 45 mins wait even with a appointment. Not a do not go there but just be warned it is not the best deal out there .😉 Update. Moved price down to 50 given the wait Moving star to 3...thx

Hi Romain, Our coupon clearly states what type of cars the coupon is good for. A sedan. An SUV is more, we did give you $10 off. Sorry for the confusion !

- Complete Car Care Encinitas
5

Smog service was fast, the cost was exactly as quoted, and there was no effort to sell me any additional repairs. Very happy!

Thank you Matthew for giving us the opportunity to servive your vehicle, we always keep our word. Have a happy 4th of July! Andy K - owner

- Complete Car Care Encinitas
4

Kudos to Brandon and the Complete Car Staff for helping with my 4Runner.

You are welcome Ryan, thank you for giving us the opportunity to service your vehicle. Have a happy 4th of July ! Andy K- owner

- Complete Car Care Encinitas
5

This place deserves 10 stars - Lou is the man!!! I came here based on the previous reviews. I needed to get my brake light changed in my car and Lou fixed it on the spot for me at no cost. I'll definitely be coming back here for all of my future car maintenance! It's hard to come across a car guy that is not only trustworthy but someone who goes the EXTRA MILE. THANKS LOU!! : )

Hello Lauren, Our culture at our family shop is to always make sure you come first. We thrive on giving you the best service we can, and Lou is an example of that. Thank you for stopping by and thank you for your review. Andy K. Owner

- Complete Car Care Encinitas
Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.