5

Possibly the most honest mechanic on the planet with the best staff. A special shout out to Emily that gave me daily updates while my car had to go for a long electrical repairs after they did everything possible to keep me from overspending. We have taken them our vehicle on multiple occasions where they could have charged us for expensive repairs but worked out a much less expensive alternative.

Hi Carolyn,Thank you for your feedback. Emily is very customer oriented, she will always works hard…Hi Carolyn,Thank you for your feedback. Emily is very customer oriented, she will always works hard to provide the customer with the best options.

- Complete Car Care Encinitas
4

I need to apologize to the CCCE mgr, mechanic and owner. What I initially thought was I had received bad advice on a/c repairs so I left a very critical review. After posting I received a very nice and genuine call from the mgr who was super apologetic, considerate and motivated to win my patronage. As part of the call he gave me some helpful pointers that I followed up on and learned he was right. I was really impressed with his customer centricity and was motivated to double check my a/c status. I learned they were right, I had a leak which may require repair. So to the owner, mgr and especially the mechanic I apologize. I have also learned my lesson about fully checking my facts before writing a critical review. Lesson learned.

Hi Darrell,Apologies accepted. I hope you will resolve the issue, please let Lou know if there is anything you need help with.Thank you,Andy K

- Complete Car Care Encinitas
5

Quick and friendly

5

Always competitive pricing for an oil change. Quick and easy to schedule appointments. Lou has great customer service too!

5

I love this shop

Hi James. Thank you for your feedback. It was a pleasure working with you and Abby. Best,Emily

- Complete Car Care Encinitas
5

Excellent as always!

5

Very friendly and professional staff

janneche,Thank you, we hope to see you for future services.

- Complete Car Care Encinitas
1

My daughter took my 2000 Jeep Wrangler to this Smog Station to get tested. It failed because they said a new battery was installed which caused the computer to lose all its data and they could not test it for smog. They charged me $54. even though they couldn't test it! Although their ad says $31.75, they said my two-passenger Jeep was considered an SUV and my daughter didn't mention the $31.75 coupon in their ad ! They said we must drive the Jeep 60 miles at 60 mph to give the computer enough data for them to smog test it. Once we do that and return it for a another test they said it would be another $54! I am going to report them to the Better Business Bureau and find a better Smog Station.

Hi Robert, We took care of your car and it passed smog.

- Complete Car Care Encinitas
5

I randomly came across this shop when I needed an oil change and break check, and I couldn't have been happier! Lou was very friendly and thorough as he explained what was needed and the time frame it would take. He communicated with me on all updates and called when he said he would. All said and done, the price came under 3 other places I had called for same service. I will definitely return here for any service and recommend to family and friends!

Hello Anne,Thank you for your review, we appreciate your time, it will energies our team members and give them an acknowledgment for their great customer service.

- Complete Car Care Encinitas
5

Very good customer service. Good coffee or water while you wait and have a charging station for any phone.

Hi Michael,Thank you for your feedback, appreciate your time.

- Complete Car Care Encinitas
Complete Car Care Encinitas is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Car Care Encinitas (760) 634-1000 if you have any issues in accessing any area of our website.